
Belen Castro serves as Case Manager at My Rights Law, where she is often one of the first points of contact for individuals and families reaching out for legal help. She understands that many callers are contacting the firm during a stressful, uncertain, or emotional time, and she takes pride in helping them feel heard, supported, and guided from the very first conversation.
With a background in social services, healthcare, client advocacy, and case management, Belen brings a compassionate and resourceful approach to every client interaction. Her experience includes mental health education, crisis intervention, community resource coordination, and helping individuals navigate complex systems throughout Southern California.
Before joining My Rights Law, Belen served as a Contact Center Manager for a major Information and Referral hotline, where she helped oversee programs supporting social services, behavioral health, and rehabilitation-focused initiatives.
At My Rights Law, Belen combines her advocacy background with strong communication and client care skills to help callers take the next step with confidence. She enjoys being a reassuring first point of contact for people seeking legal help and is committed to helping each caller feel heard, informed, and supported from the first conversation, so they can move forward with confidence as the firm works toward the best possible outcome.
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